FAQ

How do you determine the value of my jewelry?

Our payment varies depending on the specifications of your jewelry and other valuables. The best way to get a quote on your items is to visit any of our convenient locations.

Do I need an appointment?

No appointment is needed for our experts to evaluate your items at any of our locations.

Do I have to pay to get my items evaluated?

Our experts will evaluate your items at any of our locations for free. No payment or appointment is required.

What documents do I need to sell my jewelry?

Yes, we do require a valid government-issued ID to complete a transaction.

Do you buy gold-plated items?

No, we do not purchase gold-plated items. We purchase 14k–24k gold jewelry and gold bullion.

Do you purchase silverware?

We purchase sterling silver flatware at all of our locations. Sterling silver items are typically stamped with either “925” or "STERLING.”. Our experts are happy to evaluate your items and make an offer at any of our locations.

Do you buy broken or damaged jewelry?

Yes, we purchase jewelry in any condition. Even broken or damaged pieces can have value due to their metal content or stones.

What happens if I decline the offer?

If you choose not to accept our offer, you’re under no obligation. We will return your jewelry to you in the same condition as it was received, free of charge.

What types of jewelry do you buy?

We buy a wide range of jewelry, including gold, silver, diamonds, gemstones, vintage pieces, and luxury brands. If you’re unsure, feel free to contact us with details about your item.

How do I sell my jewelry to Bijoux Exchange?

To sell your jewelry, simply bring your items to our store for a free evaluation. Our experts will evaluate your pieces and offer a competitive price.